WORK EXPERIENCE:
Roundabout Theatre Company – New York City September 2015 – May 2018
Digital Marketing Associate
- Managed company-wide (marketing, fundraising, artistic, education programs) email marketing communications including automated triggered campaigns
- Designed and copywrote all email templates for standard and triggered campaigns
- Implemented more graphically-based templates resulting in 5% higher engagement
- Engineered company-wide email marketing strategy to reach most qualified leads
- Reported and analyzed email campaigns to present to internal stakeholders
- Launched new automated email programs with third-party email customer analytics agency resulting in over 200x ROI
- Managed company-wide organic and paid social media campaigns and content calendar
- Paid Facebook campaign for Arthur Miller’s The Price starring Mark Ruffalo and Danny DeVito resulted in over 700x ROI
- Pioneered the launch of Snapchat
- Designed assets and copywrote for social media platforms including Facebook, Twitter, Instagram, and Snapchat
- Reported and assessed social media analytics for all platforms
- Engaged regularly with followers to cultivate relationships and provide customer service
- Jump-started the digital launch of several new loyalty programs including Hiptix Platinum, Generation Roundabout, and Hiptix Next
- Oversaw editorial content calendar for company blog in conjunction with internal stakeholders
- Advanced digital relationships with corporate partners such as Charlie Palmer Group and Hilton
- Orchestrated digital cross-promotions with outside organizations
- Coordinated CRM lists with outside digital agencies
Interim Digital Marketing Assistant
- Authored and designed social media content and monitored social media engagement
- Strategized all email marketing campaign scheduling and segmentation
- Interpreted data for email marketing and social media campaigns
Digital Marketing Apprentice
- Assisted in content creation and monitored social media outlets
- Updated the website, ancillary sites, mobile app, and blog
- Produced regular reports tracking web, social media, blog, and app data
Lincoln Center for the Performing Arts – New York City June – July 2015
Public Relations Intern for Midsummer Night Swing
- Pitched and coordinated press interviews
- Wrote and edited press releases and media alerts
- Prepared press clippings
Alpha Productions – Gainesville, Fla. August 2014 – May 2015
Account Executive for Frank account
- Recruited and coordinated 130 student volunteers
- Established partnership with Tobacco Free Alachua
- Managed pitching and recruitment of partnering venues
The Agency – Gainesville, Fla. January 2015 – May 2015
Account Executive for UF Health account
- Developed public relations campaign to increase program interest
- Assisted in website development
- Conducted target market research
University of Florida College of Fine Arts – Gainesville, Fla. August 2014 – December 2014
Public Relations Intern
- Wrote articles for e-newsletter
- Developed social media marketing strategy, increased Facebook following by 10 percent
- Assisted in event management
Fluent Group – Gainesville, Fla. August 2014 – October 2014
Student Translator for Macy’s
- Coordinated Macy’s back-to-school event
- Developed social media marketing strategy with team of five
- Programmed student events engaging them with Macy’s brand
Manhattan Theatre Club – NYC May 2014 – August 2014
Marketing Intern
- Edited Playbills and promotional materials
- Established new restaurant partnerships
- Processed ticket donation information
New York Musical Theatre Festival Internship – NYC May 2013 – August 2013
Marketing Director for the Student Leadership Program
- Developed social media campaign for concert series
- Managed publicity for the artists, composers, and creative team
- Designed concert series logo
Development Intern
- Compiled and tracked patron data and information
- Maintained patron relations
- Created and distributed acknowledgement letters
The Independent Florida Alligator – Gainesville, Fla. September 2013 – May 2014
Alligator Contributing Writer
- ‘# Advertisements coming to Instagram’ – Front Page – 10/8/2013
- ‘Miley Cyrus-inspired Halloween costumes trending online’–Front Page–10/18/13
- ‘Pumpkin spice might not be so nice: Fall products invade stores’ – 10/22/2013
- ‘UF performance sells out despite national attendance trend’ – 10/4/2013
- ‘Locals React to “Fast and The Furious” Actor Paul Walker’s Death’ – 12/3/13
EDUCATION:
University of Florida – Gainesville, Fla. Graduated: May 2015
Bachelor of Science, Public Relations; Bachelor of Arts, Theatre
SPECIAL SKILLS:
Microsoft Office Suite, Adobe Photoshop, WordPress, Google Analytics, Cheetah Digital, Simply Measured, Sprout Social, Kentico, HTML, Facebook, Twitter, Instagram, Tumblr, Snapchat, Asana, Basecamp, WordFly, Tessitura